Peppol · How delivery works

What is a Peppol Access Point?

Last updated 27 July 2026

Every explanation of EU e-invoicing eventually hits the phrase “certified Peppol Access Point.” It sounds like a piece of hardware, or something you have to apply for. It's neither. An Access Point is simply the certified provider that puts your invoice on the network and gets it to the other side — and understanding that one piece makes the rest of Peppol fall into place.

The four-corner model, in plain English

Peppol doesn't work like a portal you log in to. It works like email. You don't have a direct line to every business in Europe; you have a provider, they have a provider, and the two providers know how to talk to each other. Peppol calls this the four-corner model:

CornerWhoWhat they do
C1SenderYou — or rather the system that produces the invoice: your shop, ERP or invoicing app.
C2Your Access PointValidates the document, works out where it has to go, and transmits it securely onto the network.
C3Receiver's Access PointReceives the document on the buyer's behalf, checks it, and passes it on.
C4ReceiverYour buyer's accounting system, where the invoice lands as structured data.

The important consequence: you only ever deal with corner two. You never negotiate a connection with each customer, and you don't care which provider they use. Connect once, reach every business registered on the network.

In one line: a Peppol Access Point is the certified post office that accepts your e-invoice and hands it to your buyer's post office.

What an Access Point actually does

“Sends the invoice” hides a fair amount of machinery. A certified Access Point is responsible for:

Do you need your own Access Point? Almost certainly not.

This is the question that stalls a lot of projects, so here's the blunt answer: no. Becoming a Peppol Access Point is a formal accreditation, not a technical weekend. It means signing a Peppol Transport Infrastructure Agreement with a Peppol Authority (the national body that accredits providers under OpenPeppol), running certified AS4 messaging with Peppol PKI certificates, standing up and maintaining SMP infrastructure, passing conformance testing, and then keeping up with each release of the specifications and the periodic re-accreditation that comes with them — indefinitely.

That effort makes sense if being a Peppol provider is your business. It makes no sense at all if you sell furniture to German wholesalers. For everybody else, connecting through an existing certified Access Point is the normal route, and the resulting invoice is exactly as compliant — the network cannot tell whether corner two is your own infrastructure or your provider's.

Watch the wording. Plenty of tools advertise themselves as “a Peppol Access Point” when they are really an application connected to one. That's fine — but if it matters to you (procurement questionnaires sometimes ask), the honest question is: which accredited Access Point does this product transmit through, and under which Peppol Authority?

How apps connect a shop to the network

For a Shopify or ERP merchant, the Access Point is the last hop, not the whole job. The app in front of it does the work that decides whether the invoice is accepted:

StepWhere it happensWhat has to be right
1 · CaptureYour shop / appBuyer's legal name, address, VAT number and Peppol participant ID.
2 · GenerateYour appA structured EN 16931 invoice in UBL, in the Peppol BIS Billing 3.0 profile — with net, VAT and gross that reconcile to the cent.
3 · AddressYour app + Access PointThe participant ID with the right ISO 6523 scheme (for example 9930 for a German VAT ID, 0208 for a Belgian company number), then the SMP lookup.
4 · TransmitAccess PointAS4 delivery to the receiving Access Point, signed and encrypted.
5 · TrackAccess Point → your appThe signed AS4 receipt proving the receiving Access Point took the document, surfaced where you actually work. Peppol does not report whether the buyer accepted it.

Note where the failure modes live. An Access Point will happily transmit a technically valid invoice with the wrong VAT treatment on it. Reverse charge for an intra-EU B2B sale, prices that include tax versus exclude tax, a rounding difference of one cent between line totals and the document total — those are decided in step two, in your app, long before the network sees anything. That's why “we're connected to Peppol” is a much weaker claim than it sounds.

Security and compliance: what Peppol does and doesn't cover

Peppol gives you a genuinely strong delivery layer: accredited providers, mutual authentication via the Peppol PKI, signed AS4 messages over TLS, and a common validation profile so both sides agree what a correct invoice looks like. Documents are transported, not published — Peppol has no central database of everyone's invoices.

What it does not do, and where people get caught out:

How Zeppol delivers over Peppol

Zeppol is corner one and the app in front of corner two: it turns your Shopify orders into EN 16931-valid e-invoices and delivers them through a certified Peppol Access Point, keeping the signed AS4 receipt that proves the receiving Access Point took the document. Peppol reports transport delivery, not buyer acceptance, so that receipt is the strongest evidence any sender gets. You don't apply to anything, and you don't run AS4 infrastructure.

We're deliberately narrow about what that includes. Zeppol focuses on getting the invoice correct and delivered — VAT treatment for EU B2B (reverse charge, VIES checks on the buyer's VAT number), a document that passes validation, and honest delivery status rather than a green tick the moment the API returns. Zeppol is not a tax suite: it won't file your returns, run OSS/IOSS reporting, or replace your accountant. Germany-first, built for the 2027 mandate wave, and clear about its edges.

Frequently asked questions

What is a Peppol Access Point?

A certified service provider that connects businesses to the Peppol network. It validates your e-invoice, looks up where the receiver's documents should go, transmits it securely, and reports delivery status. Access Points are accredited by a Peppol Authority and are the only parties that exchange documents directly on the network.

What is the Peppol four-corner model?

Sender (C1) → your Access Point (C2) → the receiver's Access Point (C3) → receiver (C4). You only ever deal with your own Access Point; it handles routing to the other side, much like an email provider delivering to another provider.

Do I need my own Peppol Access Point?

Almost certainly not. Becoming one means a Peppol Transport Infrastructure Agreement with a Peppol Authority, certified AS4 messaging with Peppol PKI certificates, SMP infrastructure, conformance testing and ongoing re-accreditation. Sending through an existing certified Access Point is faster, cheaper and equally compliant.

How does an app connect a webshop to an Access Point?

It captures the buyer's VAT number and Peppol participant ID, generates a structured EN 16931 invoice in the Peppol BIS Billing 3.0 profile, and hands it to a certified Access Point over that provider's API. The Access Point does the SMP lookup, transmits over AS4, and returns delivery status to display in your admin.

Is Peppol secure?

Transport uses AS4 over TLS with messages signed using Peppol PKI certificates, so both Access Points can prove identity and integrity, and providers must be accredited. But Peppol is a delivery network, not an archive — retention and bookkeeping obligations remain yours.

Is an Access Point the same as an e-invoicing provider?

Not necessarily. Many e-invoicing products are applications connected to somebody else's certified Access Point, which is perfectly valid. What matters is that the invoice is EN 16931-valid, correctly addressed, and delivered through a certified Access Point.

Keep reading

This guide is general information for merchants, not legal or tax advice. Rules, mandates and thresholds vary by country and change over time — confirm your obligations with a qualified tax adviser.

E-invoices from your Shopify B2B orders

Zeppol turns every B2B order into an EN 16931 document, checks it against the EU and the German rules, and sends it over Peppol or by email. Join the list and I'll be in touch before the deadline.